I wouldn't call it 'horrible', to be honest. It's more of an oversight on their part. Most of them probably don't even realize that it can be a bother.

['Hurtful' would be more accurate there, but Luca is eschewing accuracy for the sake of not admitting that it hurts.]

But, ah, I suppose I shouldn't worry too much about it. If I have a choice in the matter, I won't be going back there anyway.